Effective Date: 23 April 2025
At Your Local Arborist (YLA), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following information when you interact with us:
- Name, address, phone number, and email
- Details about your property or service request
- Any correspondence or feedback you provide
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Contact you regarding bookings, quotes, or follow-ups
- Respond to your inquiries
- Send relevant updates or promotions (only with consent)
3. Storage and Security
Your data is stored securely and is only accessed by authorised personnel. We take reasonable steps to protect your information from misuse, interference, or unauthorised access.
4. Third Parties
We do not sell or rent your data. We may share your information with third-party service providers strictly for operational purposes (e.g., payment processors, insurance).
5. Access and Updates
You may request access to your personal information or request it be updated by contacting us at:
info@yourlocalarborist.com.au
0468 763 418
6. Website Cookies
Our website may use cookies to enhance your user experience. You may disable cookies through your browser settings if preferred.
7. Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website.
